This policy explains what personal information Al-Waha Exhibitions Company ("Waha Expo", "we", "us") collects through wahaexpo.com, how we use it and the choices you have.
1. Information we collect
- When you request a proposal: your name, organization, phone or WhatsApp number, email address, the details of your event (type, preferred date, city, number of guests, budget range, services needed) and any message you write.
- When you contact us by phone, email or WhatsApp: the information you choose to share.
- Technical information: like most websites, our server records basic technical data such as your IP address, browser type and the pages you request. We use it only to keep the website secure and working.
We do not use advertising or tracking cookies, and we do not build marketing profiles of visitors.
2. How we use your information
- to answer your request and prepare a proposal or quotation;
- to communicate with you about your event and our services;
- to protect the website against misuse and fix technical problems.
We do not sell or rent your personal information.
3. Who we share it with
Your information is seen only by Waha Expo staff who need it to handle your request. We use trusted providers for website hosting and email, who process data on our behalf. We may disclose information if required by law or by a competent authority.
4. Cookies
This website uses only cookies that are needed for it to work:
- Session and security cookies (
waha-expo-session,XSRF-TOKEN): keep forms secure. They expire when you close the browser or after two hours. - Language cookie (
locale): remembers whether you chose Arabic or English, for one year.
Event videos embedded from YouTube or Vimeo, and maps from Google, may set their own cookies when you play or open them.
5. How long we keep it
We keep proposal requests and related correspondence for as long as needed to handle your request and for our normal business records, after which they are deleted. Technical logs are kept for a short period.
6. Security
The website uses encrypted connections (HTTPS). Access to submitted requests is limited to authorized Waha Expo staff with individual accounts.
7. Your choices
You can ask us to show, correct or delete the personal information we hold about you by writing to info@wahaexpo.com.
8. Changes to this policy
We may update this policy. The date at the top of this page shows when it was last changed.
9. Contact
Al-Waha Exhibitions Company · Omar Al Mukhtar Rd, Tripoli, Libya · info@wahaexpo.com · +218 91 350 6666